MySQL Reference Manual for version 4.0.18.

[ < ] [ > ]   [ << ] [ Up ] [ >> ]         [Top] [Contents] [Index] [ ? ]

A.1 How to Determine What Is Causing Problems

When you run into problems, the first thing you should do is to find out which program / piece of equipment is causing problems:

If after you have examined all other possibilities and you have concluded that it's the MySQL server or a MySQL client that is causing the problem, it's time to do a bug report for our mailing list or our support team. In the bug report, try to give a very detailed description of how the system is behaving and what you think is happening. You should also state why you think it's MySQL that is causing the problems. Take into consideration all the situations in this chapter. State any problems exactly how they appear when you examine your system. Use the 'cut and paste' method for any output and/or error messages from programs and/or log files!

Try to describe in detail which program is not working and all symptoms you see! We have in the past received many bug reports that just state "the system doesn't work". This doesn't provide us with any information about what could be the problem.

If a program fails, it's always useful to know:

When sending a bug report, you should of follow the outlines described in this manual. See section 1.7.1.2 Asking Questions or Reporting Bugs.


[ < ] [ > ]   [ << ] [ Up ] [ >> ]         [Top] [Contents] [Index] [ ? ]

This document was generated by rdg (Feb 25 2004) using texi2html